These terms govern your subscription to StandingCheck. They are written to be read. Where a clause limits what you can expect from us, it says so in the same plain language as the clauses that favour us.
The service is provided by Eric de Zwart, sole proprietor (Einzelunternehmen), Austria, European Union, trading as StandingCheck. In these terms “we” and “us” mean that business and “you” means the firm subscribing.
Payment is a separate relationship, and this surprises people, so it is clause one. Subscriptions are sold through Stripe Managed Payments. Link, LLC is the merchant of record for the transaction: it takes the payment, calculates and remits any sales tax or VAT due where you are, and issues your receipt. Your card statement will read LINK.COM* followed by our billing descriptor, and the receipt will name “Sold through Link, LLC”. That is us. Your contract for the service is with us; your contract for the payment is with Link, and Link's own terms apply to the payment.
StandingCheck is sold to businesses. It is not offered to consumers, and by subscribing you confirm you are acting for a firm or practice.
You give us a list of the examiners on your panel. We check the public registers that govern them — state medical licensure, board certification, and state independent medical examination authorizations, beginning with the New York Workers’ Compensation Board and Washington Labor & Industries — on a recurring automated schedule. When something on a watched record changes, or is approaching expiry, we email you.
That is the entire product. There is no dashboard you must remember to open, and silence means nothing has changed.
The subscription is USD 249 per month, charged monthly in advance, renewing automatically until cancelled. The price is exclusive of tax; any VAT or sales tax due where you are is added, collected and remitted by Link as merchant of record.
Prices may change, but not on an existing subscription without at least 30 days’ written notice by email, and you may cancel before the new price takes effect.
You may cancel at any time, yourself, through link.com using the email address you paid with. You do not need our permission and you do not need to write to us first. Cancellation stops the next renewal; the current period runs to its end and is not pro-rated.
We do not otherwise offer refunds for a period already begun — but two honest exceptions. Where the law requires a refund, the law wins over this clause. And because Link is the merchant of record, Link may issue a refund at its own discretion, including where a customer escalates a complaint to it, and we do not control that.
If the service failed in a way that made it useless to you, write to us. We would rather refund you than argue.
We aim for continuous operation and we will tell you if something material breaks. We do not offer a service level agreement, credits, or an uptime guarantee, and we would rather say that plainly than publish a number we cannot yet stand behind. Monitoring depends on public registers we do not operate; when one is unreachable, checks resume when it returns.
StandingCheck is an early-stage product. You should treat it as one useful signal in your credentialing process, not as the process.
To the fullest extent the law allows, our total liability arising out of or in connection with the service, on any basis, is limited to the fees you actually paid us in the twelve months before the event giving rise to the claim. We are not liable for indirect or consequential loss, loss of profit, loss of business, or regulatory penalties arising from a credential lapse we failed to report.
The cap above applies to slight negligence only. Nothing in these terms limits our liability for gross negligence (grobe Fahrlässigkeit) or intent (Vorsatz), for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited under Austrian law. We state the gross negligence carve-out explicitly rather than leaving it to the catch-all, because a pre-formulated cap that is silent on it is liable to be struck out entirely under § 879 ABGB — which would leave us with no cap at all, and you with a clause that promised one and delivered nothing.
The agreement begins when your first payment succeeds and continues month to month. Either side may end it: you by cancelling as above, we on 30 days’ notice by email with a refund of any period paid for and not yet delivered. We may suspend or terminate immediately, without a refund, if you breach clause 6 in a way that puts other people's data at risk.
On termination we stop the watches and delete your data as described in the privacy policy.
We may amend these terms. Changes that materially affect your rights take effect no sooner than 30 days after we email every active subscriber, and you may cancel in that window if you do not accept them. The version line at the top of this page changes whenever the text does.
Austrian law governs these terms, excluding its conflict-of-laws rules and the UN Convention on Contracts for the International Sale of Goods. The courts of Vienna, Austria have exclusive jurisdiction. Because the service is sold to businesses only, this clause is not subject to consumer jurisdiction protections.
Questions about these terms, the service, or an invoice all go to the same place and reach a person: [email protected].